Term and Conditions

Additional Surcharge for Maxi Cab

  • Midnight charge of an additional S$10 per transfer or per hour (23:00 Hrs to 06:59 Hrs) applies
  • Complimentary wait time of 15 mins. Thereafter waiting time charge of $10 per 15 mins block (if any).
  • Extra stops will be charged at $10 per stop. All additional stop must be completed within sixty (60) minutes of initial booking or will be treated as a minimum of two (2) hours flat rate disposal Extra stop must not exceed 6km from pickup/dropoff point .
  • Additional S$5 surcharge per transfer for areas out of the way (i.e. Jurong East, Bt Batok, Bt Panjang, Choa Chu Kang)
  • Additional S$10 surcharge per transfer for areas out of the way (i.e. Jurong West, Jalan Bahar, Tuas, Kranji Area,Admiralty Rd West, Lim Chu Kang, Sentosa)
  • Area Base surcharge (All types of Vehicles): Minimum 2hrs Tuas South, Jurong Island, Changi Cargo Terminal
  • Moving Item surcharge of $10 is imposed. Excluding Departure/Arrival transfer
  • In-Vehicle Credit card payment system is subject to additional 10% administrative charge and 7% GST (Goods & Service Tax).
  • It is advisable to make payment thru our booking system as there are no administrative fees/surchages
  • Maxi cab booking made on following days would be subjected to additional surcharges:
    • Christmas
    • New Year and New Year Eve
    • Chinese New Year
    • Event and Exhibition
    • F1 Singapore Grand Prix
    • Singapore Air show

Wheelchair (folded) : Free

  • Bringing wheelchairs (folding type only) is free of charge, but please make sure the vehicle you have selected is large enough to accommodate them. If in doubt, please select a larger vehicle. Disabled passengers must be able to board the vehicle independently or with the assistance of those in their party.

Amendments/Cancellations/Refunds

Amendments

  • 24 hrs in advance:YES
  • Within 24 hrs Vehicle arranged: No amendment & refund allowed.

Cancellations

  • 24 hrs in advance Refund processing fee is applicable.:YES
  • Within 24 hrs Vehicle arranged: No cancellation & refund allowed.

Refunds

  • 24 hrs in advance Refund processing fee is applicable.: SGD 5
  • Within 24 hrs Vehicle arranged : No refund allowed.